Privacy Policy
PRIVACY
​
Victory Allied Health (VAH) is committed to managing and protecting the privacy and confidentiality of your personal information. VAH is subject to the Privacy Act 1988 (Cth) (Privacy Act) and will adhere to the Australian Privacy Principles when collecting, using, disclosing, securing, correcting, updating and providing access to personal information. As part of its commitment to privacy, VAH has adopted a Privacy Policy which sets out how it will deal with the management of personal information. A full copy of VAH’s Privacy Policy is available at your request.
In conjunction with the VAH Privacy Policy, the following applies to any information that you provide to VAH:
(i) you authorise VAH to collect, use, store, correct, update, disclose or otherwise process any information including personal information which relates to and/or identifies you, including but not limited to, your name, address, date of birth, employment details, contact details, emergency contact details, Medicare Australia card information, Department of Veteran Affairs entitlement information, health insurance information, Medicare history and other information regarding your health and lifestyle decisions (Personal Information), to the extent reasonably necessary for VAH to provide the services you requested from VAH (and/or its contractors, employees, directors, officers, affiliates, subsidiaries, related parties, agents, successors and assigns) or third parties and also for the purpose of researching, developing and enhancing VAH ‘s services and/or complying with VAH’s legal obligations;
(ii) you acknowledge and agree that the types of Personal Information which VAH collects will depend on the circumstances of its collection and the nature of your particular dealing with VAH and you further acknowledge and agree that VAH is required to collect certain Personal Information to ensure compliance with its legal obligations or as required by various government agencies (such as the Department of Veteran Affairs and Medicare Australia) or as required by various regulatory bodies (such as Exercise & Sports Science Australia);
(iii) you acknowledge and agree that in some circumstances, Personal Information is provided to VAH by third parties or other organisations conducting activities on your behalf. Such third parties would include for example your Medicare practitioner or Medicare Australia and it is assumed that you have provided consent for your personal information to be used and disclosed to VAH this way;
(iv) you acknowledge that Personal information VAH has collected from you (including but not limited to the information contained in the above Pre-Exercise Screening Questionnaire) may be transferred to VAH’s contractors, employees, directors, officers, affiliates, subsidiaries, related parties, agents, successors and assigns or third parties where VAH considers it is necessary to meet the purpose for which you have submitted the Personal Information and you therefore authorise VAH to disclose your Personal Information to any such parties to the extent necessary to perform the services to you or as otherwise required by law or with your consent. Without limiting the generality of the above, this may include requests to medical practitioners for applicable treatment referrals and any required updates associated with same;
(v) you acknowledge and agree that VAH uses the Personal Information which you provide to VAH to deliver services most suited to your needs. VAH will not use your Personal Information for purposes other than those set out in the VAH Privacy Policy without your consent or unless that use is authorised under the Privacy Act;
(vi) you acknowledge and agree that VAH stores Personal Information in paper based and other hard copy documents at physical office locations where services are provided, at its registered office and at off site storage facilities, in electronic records and on its online practice and patient management software (currently Halaxy). The management of your Personal Information through any online practice and patient management software is not governed by VAH’s Privacy Policy but rather, is governed by the privacy policy and terms of use of that software provider.
(vii) by completing the above Pre-Exercise Screening Questionnaire and providing any Personal Information to VAH at any time, you consent to VAH collecting, using, storing, correcting, updating, disclosing or otherwise processing your Personal Information on the above terms and in accordance with VAH’s Privacy Policy. If you would like to access, review or modify any part of your Personal Information at any time then you should contact VAH.
(viii) you grant permission for VAH and its affiliated network partners the right and consent to use video footage and photographs of yourself for marketing purposes only included for example such purposes as publicity, print illustration, web content and online advertising.
DISCLAIMER
By completing the above Informed Consent form and signing below, you acknowledge and agree:
(i) that Victory Allied Health (VAH) does not accept responsibility for lost, stolen or damaged valuables, cash or personal items;
(ii) to abide by the rules of and follow any directives of VAH and any facility where VAH provides its services to you (Facility) at all times;
(iii) that you have voluntarily engaged the services of VAH and you are making use of the services VAH provides and accessing and using the Facility of your own free will;
(iv) that you have provided all relevant information regarding your Medicare history and the current status of your health and any current Medicare conditions to VAH;
(v) that all information that you have provided to VAH is complete and accurate to the best of your knowledge;
(vi) that you grant permission for VAH and its affiliated network partners the right and consent to the use of video footage and photographs of yourself for marketing purposes only for example such purposes as publicity, print illustration, web content and online advertising.
(vii) that, if relevant, this Informed Consent form (including this Disclaimer) extends to any hydrotherapy services provided to you by VAH and any reference to ‘Facility’ includes any pool from which VAH provides its hydrotherapy services to you;
(viii) that, if you have provided your credit card details to VAH, you authorise VAH to input those details into its online practice and patient management software (currently Halaxy) on the basis those details will then be stored electronically by its online practice and patient management software to pay future invoices issued to you by or on behalf of VAH for services provided to you and in doing so, you authorise the payment of such invoices using those details, you acknowledge and agree that VAH simply inputs the details into its practice and patient management software and that it is not responsible or liable for the storage, processing or transmitting of such details and you accept the Payment Processing Terms of VAH’s practice and patient management software which are available to view at https://halaxy.com/article/terms;
(ix) that the services that VAH provides and your access to and use of the Facility involve a degree of risk, including physically and non-physically harm to yourself, and that you have voluntarily chosen to participate in the services that VAH provides and access and use the Facility, accepting that the materialisation of such risks may cause personal injury, death or property damage;
(x) that exercise or physically activity is physically demanding and may pose a risk to your health and you accept such risk;
(xi) that you forever release and discharge VAH (and all of its contractors, employees, directors, officers, affiliates, subsidiaries, related parties, agents, successors and assigns) and the Facility from any and all claims, actions, suits, demands, damages, interest and costs arising out of or as a consequence of any services provided by VAH or your access to and use of the Facility (Claims) for any loss, damage or injury to person (including yourself) or property whether caused by negligence, wilful act or omission, accident, another person or however otherwise caused; and
(xii) that you forever indemnify VAH (and all of its contractors, employees, directors, officers, affiliates, subsidiaries, related parties, agents, successors and assigns) and the Facility against all Claims for any loss, damage or injury to person (including yourself) or property whether caused by negligence, wilful act or omission, accident, another person or however otherwise caused.